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Frequently Asked Questions
Answers on medication and dose changes, guest mode, data security, and exports. For anything else, email support.
How do I change my medication or dose?
Go to Profile > My Medication. From there you can edit your current dose or switch to a different medication. Your previous medication will be saved in your history.
Is my health data secure?
Yes. If you have an account, your data is encrypted in transit and stored encrypted with our cloud providers. Guest mode keeps your tracking data in encrypted storage on your device; it syncs only if you create an account and import it. Either way we send pseudonymous usage events (including the medication you selected) to our analytics provider, and we never sell personal data. The privacy policy lists every provider.
Can I use Dosley without creating an account?
Yes! Guest mode lets you track everything locally on your device. You can create an account later to enable cloud sync across devices, and you'll be prompted to import your guest data.
How do I export my data?
Go to Profile > Export Data for a JSON file of your injections, weight entries, measurement sessions and side effects. Premium adds a formatted PDF summary for appointments.
How do I delete my data or my account?
With an account, Profile > Delete Account removes your account and your Dosley app data from our backend. In Guest Mode, delete the app or clear its storage from your device settings. Withdrawing health data consent in Profile > Account also deletes your health data and closes the account. Billing records stay with Apple, Google and RevenueCat for as long as the law requires.